Skip to content
ReelFin
Overview Screens Apple TV Privacy Support
Contact Support

Support

Support for playback, beta builds, and setup

For account, playback, App Store, or TestFlight support requests, contact florian.taffin.pro@gmail.com. Support is handled directly, so useful context helps a lot.

Email Support View the Site Repository

Include This In Your Message

  • Your device model and iOS or tvOS version.
  • Your ReelFin app version or TestFlight build number.
  • A short description of the problem and the last action you took.
  • Whether the issue happens on one title, one library section, or your whole server.

Helpful Beta Context

If you are testing a beta build, mention whether the issue appears during sign-in, browsing, focus navigation on Apple TV, subtitle selection, playback start, resume, or background and foreground transitions.

Useful Links

  • Read the Privacy Policy
  • Read the Terms of Service
  • Open an issue on GitHub

Fastest route to a good bug report

  • Tell us whether the problem is sign-in, browsing, or playback.
  • Include the exact item name when the issue affects only one title.
  • Mention your server version if the problem looks backend-specific.
  • Include screenshots when the UI state looks wrong.

Direct contact

florian.taffin.pro@gmail.com
Subject suggestions: “ReelFin playback issue”, “ReelFin TestFlight feedback”, or “ReelFin sign-in problem”.

ReelFin

Independent native client for self-hosted Jellyfin libraries on Apple platforms.

Support Privacy Terms GitHub